The CHW Section has adopted the following definition of a community health worker: A community health worker is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.

A community health worker also builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

How We Work

Who is a CHW and What do we do?


(I) applies his (her) unique understanding of the experience, language, and culture of the populations he (she) serves to promote healthy living and to help people take greater control over their health and lives and
(II) is trained to work in a variety of community settings, partnering in the delivery of health and human services to carry out one or more of the following roles: (a) providing culturally appropriate health education and information; (b) linking people to direct service providers, including informal counseling; (c) advocating for individual and community needs, including identification of gaps and existing strengths and actively building individual and community capacity.


Community Health Worker roles can be categorized as:

  • Community Mobilization and Outreach
  • Health Promotion and Coaching
  • Service System Access and Navigation
  • Care Coordination/Management
  • Community-Based Support
  • Participatory Research


The Virginia Community Health Worker Association (VACHWA) is led by industry professionals; who are committed to serving, developing and building their community through access to education and equity in public health.


  • Call : 804-477-5966
  • Email : info@chwofva.com